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“Really, it’s looking at how do you build deep empathy with students and excellent educators to think about how do we design schools that are really meeting the needs of those people. So rather than making decisions more in a top-down way (this is what we’re going to do across a district), really making decisions that are informed by people on the front lines – the students in the classroom, the teachers in the classroom – what do they need and what do they think will be best for student outcomes?”